berbd Terms and Conditions

General Terms and Definitions

These terms and conditions ("Terms") form a legal agreement between the berbd platform ("Platform", "Site", "we", "our") and the user ("you", "member", "player"). By visiting the berbd.cam website or creating an account, you fully agree to these terms.

Key Definitions

• "Platform" — The berbd.cam website and all services operated through it.
• "Account" — Each user's individual registered profile and wallet.
• "Balance" — The total amount of funds held in an account (bonus balance is separate).
• "Bonus Balance" — Additional funds granted under various offers or promotions.
• "Bet" — Participation with money placed on the outcome of an event.
• "Wagering Requirement" — The betting condition that must be met before bonus funds become withdrawable.

These terms shall always take precedence over any promotional notices or other documents issued by berbd.

Account Registration and Eligibility

The following eligibility conditions must be met to register on the berbd platform and use any of its services:

• You must be at least 21 years of age (for users aged 21 and above only).
• Each person may open only one account. Creating more than one account for the same person is strictly prohibited.
• All information provided at the time of registration — name, mobile number, email, and payment details — must be true, accurate, and complete.
• Users must use a payment method registered in their own name.
• berbd may request identity verification (KYC) at any time. Withdrawal processing may be put on hold until verification is complete.
• Residents of regions where online gaming is legally prohibited are not eligible to use this platform.

By completing the registration process, you confirm that all of the above conditions apply to you and that you have met them.

Account Security and Responsibility

The security of your account is entirely your own responsibility. The following account security rules must be followed:

Password and Access

• Do not share your login credentials (username and password) with any third party.
• Use a strong password and change it regularly.
• Always log out after using a public or shared device.
• If you suspect unauthorized access to your account, notify our support team immediately.

Liability

• You are solely responsible for all transactions and bets made from your account.
• Allowing another person to use your account is prohibited.
• It is your responsibility to prevent minors from accessing your account.

Deposit and Withdrawal Policy

The following rules apply to deposits and withdrawals on the berbd platform:

Deposit Rules

• Minimum deposit amount: ৳300 (the same for all payment methods).
• Accepted payment methods: bKash, Nagad, Rocket, and Upay.
• You must use a payment account registered in your own name when making a deposit.
• Deposits from third-party payment accounts are not accepted and such transactions will be cancelled.

Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Withdrawals will only be processed to the same payment method used for the deposit.
• Withdrawal processing generally takes between 30 minutes and 3 hours.
• Withdrawal requests may be put on hold if identity verification (KYC) has not been completed.
• berbd reserves the right to temporarily suspend withdrawals while investigating fraud or suspicious activity.
• No bonus balance may be withdrawn until the specified wagering requirement has been met.

For any issues with sending or receiving funds, contact our 24/7 live chat support team.

Bonuses and Promotional Offers

The rules for berbd bonuses and promotional offers are as follows:

Welcome Bonus

• New members will receive a 200% bonus on their first deposit, up to a maximum of ৳15,000.
• The wagering requirement for this bonus is 25 times (25x) — meaning you must bet 25 times the bonus amount.
• The welcome bonus is granted only once per account.
• To claim the bonus, a first deposit must be made after registering an account.

General Terms for All Bonuses

• If a bonus is not used within a specified period, it may be automatically cancelled at the end of that period.
• Multiple bonuses cannot be used at the same time unless the promotion's terms state otherwise.
• berbd reserves the right to modify, suspend, or cancel any promotion at any time.
• If a breach of bonus terms is suspected, the bonus balance may be forfeited.
• Winnings from a bonus will only be converted to cash balance after the wagering requirement has been met.

The specific terms of each promotion will be provided with the relevant notice. Where there is a conflict between the terms in the notice and these general terms, the terms in the notice will apply.

Betting and Gaming Rules

All betting and gaming activity on the berbd platform will be governed by the following rules:

Placing Bets

• Once a bet is confirmed, it cannot be changed or cancelled, unless an event is cancelled due to a technical fault on the platform itself.
• If an event is displayed with incorrect odds, berbd reserves the right to cancel that bet and return the original stake.
• Bets placed by exploiting a software or system error will be considered void by berbd.

Sports Betting

• All sports bets will be settled according to the rules of the relevant event.
• If a match or event is postponed, cancelled, or abandoned, the rules for settling bets apply separately for each sport.
• Betting on events linked to match-fixing or any form of misconduct is prohibited.

Live Casino and Slots

• Each game has its own rules, and it is every player's responsibility to read them before starting the game.
• Game outcomes are determined by a certified Random Number Generator (RNG), which ensures fairness.
• If a game is interrupted mid-session due to a network disconnection, it can generally be resumed from where it left off.

Prohibited Activities

The following activities are strictly prohibited on the berbd platform and any violation will result in immediate account closure:

• Fraud, deception, or conducting bets through any unlawful method.
• Operating multiple accounts for the same person ("multi-accounting").
• Bonus abuse ("bonus abusing") — such as claiming bonuses through multiple accounts using the same payment method or device.
• Using the platform for money laundering or to legitimize funds from illegal sources.
• Betting using automated software, bots, or scripts.
• Attempting to breach the platform's security systems.
• Attempting unauthorized access to another user's account.
• Conducting transactions using a third-party payment account.
• Registering users under 21 years of age or managing an account on their behalf.

If a prohibited activity is detected, berbd reserves the full right to close the relevant account, forfeit the balance, and notify law enforcement authorities if necessary.

Limitation of Liability

The limitation of liability for use of the berbd platform is defined as follows:

Platform Liability

• berbd accepts limited liability for financial losses suffered by users due to technical errors, server downtime, or network disconnections.
• In the event of a fault in services provided by a third-party supplier (game provider), berbd will act in accordance with the relevant game provider's policy.
• berbd will not be held liable for service disruptions caused by unforeseen circumstances (Force Majeure) — such as natural disasters, cyber attacks, or government orders.

User Liability

• Gambling carries financial risk. berbd is in no way liable for any losses.
• Placing bets without considering one's own financial means is entirely the user's own decision and responsibility.

Account Suspension and Closure

berbd may temporarily suspend or permanently close an account under the following circumstances:

Grounds for Suspension

• Failure to complete the identity verification (KYC) process.
• Detection of suspicious transactions or betting patterns.
• A suspected violation of any provision of these Terms and Conditions being under investigation.
• The user's own request (self-exclusion or break request).

Reasons for Permanent Closure

• Fraud or deceit being proven.
• Bonus abuse or operation of multiple accounts being confirmed.
• Evidence of money laundering being found.
• Age being confirmed as under 21.

Upon account closure, any cash balance (excluding bonus balance) will generally be returned, except where an investigation is ongoing or fraud has been proven.

Responsible Gaming

berbd believes that gaming is a recreational activity and should always be enjoyed responsibly. This platform is for users aged 21 and above only.

• Contact our support team to set your daily, weekly, or monthly deposit limits.
• You have the option to exclude yourself from the platform for a specific period (self-exclusion).
• If you feel that gambling is having a negative impact on your daily life, seek help immediately.
• For detailed information on responsible gaming, visit our Responsible Gaming page.

Gambling carries financial risk. Only play with money that you can afford to lose without it affecting your livelihood.

Dispute Resolution

If a dispute arises between berbd and a user, the following process must be followed:

Initial Step

• First, contact our 24/7 live chat support team and explain the matter in detail.
• The support team will investigate the issue and try to resolve it as quickly as possible.
• If needed, send a written complaint by email to [email protected]

Formal Complaint

• If the issue is not resolved via live chat, submit a written complaint — a specific reference number will be provided.
• After receiving a formal complaint, berbd will provide a written response within a reasonable time.
• berbd's decision will be considered final and binding.

Privacy & Data Protection

berbd ensures the highest level of security when collecting, using, and storing users' personal information:

• All personal data and financial transactions are protected by SSL encryption technology.
• User data will not be shared with any third party, except where required by legal obligation or at the request of a regulatory authority.
• Detailed information on data collection and use can be found on our Privacy Policy page.
• berbd uses cookies — read our privacy policy for details.

Changes to Terms

berbd reserves the right to change, amend, or update these terms and conditions at any time.

• In the case of significant changes, users will be notified by email or through a notice on the platform.
• Continued use of the platform after any changes will be considered as acceptance of the new terms.
• The latest version of the terms and conditions will always be published at berbd.cam/terms-conditions
• Previous versions of the terms and conditions can be obtained through the support team upon request.

Contact & Support

If you have any questions or need clarification regarding these terms and conditions, please contact us:

• 24/7 Live Chat — instant support in Bengali.
• Email: [email protected]

Our support team is always ready to help you. You'll find answers to common questions on the FAQ page.

By reading these terms and conditions, you confirm that you have understood all the content. If anything is unclear, ask the support team before you start using the platform.